Lucky Dreams Customer Support Center

Lucky Dreams casino support center is a customer service department that assists players with any issues or questions they may have while using a casino’s online or mobile platform. The support center can be reached through a variety of methods, such as email, phone, or live chat. The team at a luckydreams casino support center is typically available 24/7 to help players with any issues they may have, such as problems with account registration, deposits or withdrawals, technical issues, and game-related questions. They will also be able to help with matters of security, such as account verification and fraud prevention.

Contact Details

Office Adress: 0/401 Victoria Rd, Gladesville NSW 2111, Australia

Phone: +61298165343

Email: [email protected]

FAQ

What are the support team’s operating hours?

Our customer support team is available 24/7 to assist you with any queries or issues.

Is there a live chat option for immediate assistance?

Yes, we offer a live chat option for instant support. You can access it by clicking the live chat icon on our website.

What information should I provide when contacting support?

Please provide your username, a detailed description of the issue, and any relevant screenshots or error messages to help us assist you more efficiently.

How can I reset my password?

To reset your password, click on the "Forgot Password" link on the login page and follow the instructions to create a new password.

I can't log in to my account. What should I do?

If you’re unable to log in, try resetting your password. If the issue persists, contact our support team for further assistance.

How do I verify my account?

You can verify your account by providing the necessary identification documents as requested in the verification section of your account profile.

What should I do if a game freezes or crashes?

If a game freezes or crashes, refresh the page and log back into your account. If the problem continues, contact customer support with details of the game and issue.

How do I submit a complaint or feedback?

You can submit complaints or feedback by emailing us at [email protected] or by filling out the feedback form on our website.

What languages does customer support offer?

Our customer support team can assist you in multiple languages including English, Spanish, German, French, and more.

How can I self-exclude or set limits on my account?

To self-exclude or set limits, go to the responsible gaming section in your account settings or contact our support team for assistance.

Where can I find the terms and conditions for bonuses?

The terms and conditions for bonuses can be found on the "Promotions" page and in the terms and conditions section of our website.

How do I update my personal information?

You can update your personal information by logging into your account and going to the account settings section.

What should I do if I suspect fraudulent activity on my account?

If you suspect fraudulent activity, immediately change your password and contact our support team to secure your account.

Can I get assistance with responsible gambling?

Yes, we offer tools and resources for responsible gambling. Contact our support team for assistance with setting limits or accessing support services.